Definitions:

• Course Owner: Robbar PTY LTD trading as All West Training, who owns and delivers the training content and maintains intellectual property rights
• Course certification: The documentation issued by All West Training on completion of training, including Statement of Attainment and High Risk Work Licence for forklift operation
• High Risk Work Licence: The licence required to operate a forklift truck in Western Australia
• Service: The infrastructure and systems required to participate in the course

Introduction

Thank you for choosing All West Training for your Forklift License training needs. This document outlines the Terms and Conditions that apply to the Forklift License course (hereafter known as the "course") and your access to the infrastructure required to participate in the course (hereafter known as the "service").

Any legislation referred to in the Terms and Conditions of Use is Western Australian and Commonwealth legislation (as applicable).

Agreement to Terms and Conditions

Your access to the course and service is dependent on your acceptance of the Terms and Conditions outlined in this document. By accessing the course and service, you agree to these Terms and Conditions. If at any time you do not agree with these Terms and Conditions, you must immediately discontinue use of the course and service.

Amendments to Terms and Conditions

All West Training reserves the right to amend the course and service Terms and Conditions at any time.

Right to Release Information to Third Parties

Your information is handled in accordance with the Privacy Act 1988. All West Training reserves the right to disclose your information to:

• The Australian Skills Quality Authority (ASQA) in fulfilment of RTO reporting requirements
• NCVER
• WorkSafe WA for High Risk Work Licence processing
• State, Territory or Federal government regulatory bodies if the course is associated with state, territory or federal funding
• Other third parties as required by Law
• Other third parties in direct relation to legal action or debt collection

Content

All text, graphics, illustrations, animation, video, audio and software that make up the course and the service (hereafter collectively known as the "content") shall remain the property of All West Training.

You agree to not:

• Copy, modify, redistribute or exploit the content in any way unless expressly permitted
• Store the content in any format or by any method except temporary files required to access the course
• Use the content contrary to its explicit and implicit purpose

Course Details

• Duration for Beginners: 2 Days
• Duration for Experienced/Refresher: 1 Day
• Delivery: Face-to-face training
• Assessment: Written, practical and verbal components
• Certification: Statement of Attainment issued upon successful completion
• Licensing: High Risk Work Licence issued by WorkSafe WA upon successful application

Prerequisites

• Must be 18 years or older
• Must be able to provide proof of identity
• Must meet WorkSafe WA requirements for High Risk Work Licence
• Must have sufficient English language, literacy and numeracy skills

Safety Requirements

• Follow all safety instructions provided by trainers
• Wear appropriate Personal Protective Equipment (PPE) as directed
• Report any safety concerns immediately
• Conduct pre-operational checks as instructed
• Follow all forklift operating procedures precisely
• Comply with all workplace health and safety requirements

Period of Enrolment

• Course must be completed within the specified duration
• The enrolment period commences when you begin the course
• Extensions may be considered for extenuating circumstances at All West Training's discretion

Certification Timeframes

• Statement of Attainment issued within 3-7 business days of successful completion
• High Risk Work Licence issued by WorkSafe WA upon successful application
• All certification subject to successful completion and identity verification

USI Requirements

From 1 January 2015, All West Training cannot issue you with a nationally recognised VET qualification or statement of attainment without a Unique Student Identifier (USI). If you have not yet obtained a USI, you can apply at https://www.usi.gov.au/students/get-a-usi

Payment and Refunds

• Course fees are non-refundable after payment
• All West Training reserves the right to restrict future participation for students with outstanding payments
• Additional fees may apply for High Risk Work Licence application to WorkSafe WA

Service and Course Availability

While All West Training uses reasonable efforts to ensure system and service availability, scheduled and unscheduled outages may occur. All West Training will not be held liable for such outages.

Data and Information Security

All West Training does not guarantee the security of data or information disclosed online. You accept the inherent security implications of online usage and will not hold All West Training liable for any breach of security.

Student Obligations

You must:

• Follow all safety instructions and procedures
• Operate forklifts only as instructed
• Conduct pre-operational checks before use
• Report any equipment issues or safety concerns immediately
• Submit only your own work for assessments
• Complete all WorkSafe WA requirements for licensing
• Report any unauthorized access or system issues promptly

Contact Information

For all course-related inquiries:
Email: [email protected]

Overseas Students who hold an Australian Student Visa

In accordance with the Education Services for Overseas Students (ESOS) Act 2000, All West Training is not registered as a CRICOS provider and cannot provide training to overseas students who hold an Australian Student Visa.